Cancellations and Returns
If you have received/placed your order and wish to return it you have 30 days to do so after placing the order.
You may return to us any product that is damaged, or defective when it is delivered to you, or where we have delivered a product to you in error. You may return to us any product in which you have changed your mind about.
You must communicate this with us by emailing firstname.lastname@example.org with your order number. You will then be instructed to send the product/s back to our merchandise team and as long as the items are able to be resold you will receive a full refund for the cost of the order including original postage paid. You will have to cover the cost of returning the product/s.
In order to ensure the safe return of product/s we recommend that you obtain evidence of postage from the post office and retain this evidence of postage until you have received your refund.
All refunds will be made via the original payment method.